About us

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About Us
ZupportDesk is a cloud-based HelpDesk solution with a mission to empower businesses to provide amazing customer support. We are driven every day by one simple question: how can we make it easier for you to build stronger relationships with your customers?
Founded in 2015, ZupportDesk is headquartered in Sweden with a talented development centre in Sri Lanka. Helping more than 6000 businesses worldwide, ZupportDesk was recognized as one of Sweden's Top 14 Startups of 2015. Our passionate team of 26 employees spend their days and nights designing and developing a product that we are proud of and that our customers love to use.
Management Team

Dennis Surendra

Chief Executive Officer & Founder

Dennis has over 15 years of experience in the IT field, having worked with companies in a variety of industries from Telecom to Education and Finance. Dennis has a passion for customer support which, along with his strong technical background and in depth understanding of CRM systems, makes him an excellent leader and visionary.

Mayan Narendran

Chief Marketing Officer & Co-Founder

Mayan is an entrepreneur who has over 10 years of experience in building companies from the bottom up. He has a demonstrated track record in Digital and Operational Strategy and his customer-focused strategies have been one of the key pillars behind the company.

Fredrik MÃ¥nsson

Board Member & Financial Advisor

Fredrik is an entrepreneur and active investor in the financial industry and digital media sector. His experiences include establishment of a Mortgage Bank, a Corporate & Structured Finance advisory business, an International Financial Guarantee provider, a software and consulting firm targeting banks & finance clients, and a commercial real-estate investment fund.

Shadi Bitar

Board Member & Business Advisor

Shadi is an entrepreneur having built several successful businesses in Sweden over the last 20 years. He is a Digital Media and Strategy expert and some of his success stories include Earbooks, Frescano Group and Nextory.

Ninos Malki

Technical Advisor

Ninos has over 20 years of experience as an entrepreneur in the IT and telecom industry. With his strong technical background he has worked closely with Shadi Bitar over the years, and is currently a founder and CTO of both Nextory and Frescano Group.

Helena Herlogsson

Financial Advisor

Helena is a former Vice President and Partner of Ernst & Young with more than 20 years of experience as an authorized public accountant. She is currently an investor, providing funding to companies as well as financial expertise to portfolio companies and others.

Keep In Touch With Us

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Torshamnsgatan 28 A,
164 40 Kista,
Our Support team is available from
Monday to Friday : 9 a.m - 7 p.m (GMT +2)
Saturday : Closed
Sunday : Closed

Need help?

We would love to hear from you! Click the widget on the bottom right of our website or email us at info@zupportdesk.com and we will reply to you within 24 hours.

Business Hours

Our Support team is available from
Monday to Friday : 9 a.m - 7 p.m (GMT +2)
Saturday : Closed
Sunday : Closed

Something Urgent?

If you have an urgent problem that needs immediate attention, give us a call on
+1 888-415-0963