Innovative Live Chat

Engage with your visitors in real time

Live chat

For Customers

Always be there for your customers

Your customers will always have you close by. Any time they have any questions or problems they can just start a chat and have their issue resolved immediately.

live chat dashboard

Reach out to your customers first

Reach out to your customers first. Invite them to chat with you and find out how you can help them.

proactive chat

Get feedback from your customers

What is more important than a happy customer? Let your customers evaluate your customer support by rating your chat session after it finishes.

live chat widget

Connect with more customers through social media

Get more likes and followers on your social media every time you chat with a customer, and keep them informed about your latest news and updates.

Social Media integration

Customize your chat widget

Change the look of your chat widget, choose custom colors and designs that match your website and your unique brand.

Customize Chat Widget

For Agents

Do more in less time

Agents can chat with multiple visitors at the same time and reduce their response time by using pre-formatted saved replies. Agents can save their energy for providing amazing support.

chat window

Activity history

Check if your visitors have already chatted with you by viewing their Activity History. You can review all past interactions and solve their problems

live chat History

Multi-channel escalation

For problems that cannot be solved immediately in chat, agents can create a ticket right from their chat window ensuring that the problem is followed through by the right agent.

Multi-Channel Escalation

Encourage teamwork

Get help from your team and do more for your customers.

teamwork

Provide support on the go

Need to leave your desk? No problem! Be available for your customers at all times from your phone or tablet with our fully functional Android and iOS applications.

live chat mobile apps

YOU HAVE VISITORS ONLINE

Start connecting with them right now

GET STARTED NOW

For Managers

Real time dashboard

Have a clear idea of what’s going on in real time. Get to see real time data about your agents and customer support activities.

Real Time Dashboard

Analytical reports

Track and analyze your customer support performance with reports and understand what you can do better.

Analytical Reports

Roles and permissions

Assign different roles to different agents and modify their permissions individually. Give each person the correct level of responsibility.

Roles and Permissions

Value for money

Get all the features and tools you need to support your customers and maximize your ROI.

Value for money

Start Building Relationships With Your Customers

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