Powerful Ticket System

Organize and resolve all your customer queries

ticket integrations

For Customers

Multi-channel support

Ensure your customers get high quality, personalized support on the channels that they prefer. Manage support requests 24/7 across email, Live Chat, feedback widget and Facebook.

Ticketing System

Build trust

Each ticket can be categorized and assigned to the right agent, making sure your customers get quick, responsive and personalized support every single time.

categorized tickets

Build confidence

Your customers get a reference number for every inquiry they make, making them feel secure that your team has received their request.

customer support ticketing

For Agents

Collaboration and teamwork

Shared inbox helps supervisors to delegate the right task to the right person. Supervisors call also help team members with overwhelming tickets by reallocating them to other team members.

Shared inbox

Single view ticket management

No need to continuously flip through multiple tabs/pages to find what you want, we have designed our ticket solutions on a single page view for support agents to be superfast.

Ticketing Management

Easy ticket filtration

No more searching for tickets in a hurry. With our ticket filter, you can find exactly what you’re looking for in just seconds. Use the Save Filter function to avoid repetition and be more efficient.

ticket Filtaring

Add private or public notes

Just got landed with a complicated ticket and need help? Don’t sweat it. Just reassign the ticket to your colleague or supervisor with a note saying HELP!

notes

STREAMLINE YOUR CUSTOMER SUPPORT

Transform your business with just a click of a button

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For Managers

Real time dashboard

See what’s going in real time with your customer support tickets and track the status of each inquiry.

Real Time Dashboard

Analytical reports

Get access to centralized information about your customer inquiries and make the best decisions for the future of the company.

Analytical Reports

Feature-rich, yet affordable

Provide multiple channels of communication for your customers without increasing your customer support expenses.

Value for money

Your Customers Deserve The Best!

Join the thousands of businesses who trust us with their customers.